Legal

Privacy Policy

Last updated July 2026

Who we are

Fairway & Crown ("we", "us", "our") operates fairwayandcrown.com and is the data controller for personal information processed through the site. You can reach us at contact@fairwayandcrown.com.

Information we collect

We collect information you provide directly — such as your name, delivery address, email address and payment details when you place an order or contact the atelier — as well as limited technical data (device, browser, IP address) collected automatically to keep the site secure and functional.

How we use your information

Personal data is used to fulfil orders, provide after-sales care, respond to enquiries, prevent fraud, comply with legal obligations and — where you have opted in — send occasional newsletters. We do not sell your personal data.

Sharing with third parties

We share data only with trusted providers required to operate the business: our e-commerce platform, payment processors, shipping carriers and email service providers. Each is bound by contract to protect your data.

Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. To exercise any of these rights, email contact@fairwayandcrown.com. You may also complain to the Information Commissioner's Office (ico.org.uk).

Retention

We retain order records for the period required by UK tax and accounting law (currently six years). Marketing preferences are retained until you withdraw consent.

Cookies

The site uses essential cookies to operate the cart and checkout, and limited analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser settings.